That is either the silliest and cutest thing I've seen in a long time, or probably one of the most brilliant methods to encourage tourism I've seen in a long time.
You have to admit, there are only the Japanese to be able to come up with something like this.
Now if only I could actually understand those videos.
Tama is probably now too popular for this to happen, but can you imagine one unsatisfied "customer" I guess, getting worked up and demands to "see the stationmaster." Can you imagine that person being brought to a cat?